Terms of Hire:
1) All equipment remains the property of Laceys Event Service (LES)
2) During the period of hire, The Hirer(person named on contract) shall be solely responsible for the hired goods and insuring the goods.
3) LES shall not be responsible for injury or damage to persons or property howsoever sustained arising from our goods under hire.
4) The contract for the hire of goods is between LES and the hirer, not the venue unless goods are being hired directly by the venue. It is the Hirers responsibility to ensure that the venue is clearly instructed so that the terms and conditions are met. LES will charge the Hirer for any costs due to terms and conditions being broken. It is then the responsibility of the Hirer to reclaim any of these costs from the venue if the venue was at fault.
5) A Refundable Security Deposit is payable in addition to the hire charges, to cover shortages and damages to hired goods.
6) Shortages and damages to hired goods will be charged at full replacement value inclusive of VAT and delivery to LES. No substitute item will be accepted by LES.
7) LES will inform The Hirer within 30 days, in writing of any damages and costs concerning any of the Hired Goods. An invoice will be sent outlining amount of damage and costs exceeding the Security Deposit, this must be settled within 14 days of issue or further charges will be incurred to the hirer.
8) The Security Deposit, minus any deductions for loss or damage will be returned within 30 days of Hire date.
9) In the event of shortages or damage The Hirer shall notify LES within 24 hours. If the Hirer fails to do this, The Goods will be deemed to be delivered in correct condition.
10) Goods must be ready for collection at the agreed location at the correct date and time. A charge is made for an aborted delivery/collection by the courier and LES where the venue/hirer/customer is at fault.
11) Goods must be packed in the boxes they were delivered in. If there is more than one box, the items should be divided equally between the boxes to stay within specific Courier weight limits. Charges made by Courier for incorrect weights will be deducted from the Security Deposit.
12) Charges will be made for any goods left in plastic bags.
13) Charges will be made for any damaged goods including goods that have been dragged on the floor, ground in earth stains, burns, holes, rips and tears, candle wax, grease or deep staining.
14) Only non-drip, smoke-free, non-toxic candles should be used with the candelabra. Charges will be made for any candelabra returned damaged, dented, permanently tarnished or heavily covered in melted wax. Charges will also be made for replacement boxes. Replacement of goods is charged at cost of goods plus VAT and delivery.
15) Damaged goods remain the property of LES
16) If goods are not returned at the end of the agreed hire period LES retain the right to charge for:
16a) The cost of replacement goods to honour any bookings where the goods are required.
16b) the cost of replacement goods where hired items are permanently not returned.
16c) an additional hire period, charged at the cost of hire per item per week or part week. E.G. If 50 chair covers have been hired at £2.75 each, the additional weekly / part weekly charge will be £2.75 x 50 = £137.50 per week or part week.
16d) Additional courier collections charged at actual courier cost.
17) All replacement goods will be charged at the cost of goods including VAT and delivery. Invoices must be settled within 14 days or additional charges will be added for late payment as you will be preventing us from ordering stock for somebody else’s event.
18) Goods that are to be collected and returned by the hirer must be collected and returned to the agreed office on the agreed dates otherwise charges will be made as stated in points 16a, 16b, 16c, 16d and 17.
19) Cancellation will result in the forfeit of the deposit and any monies paid.
20) Any problems with orders including missing, damaged and incorrect stock must be notified to us in writing within 24 hours of receipt of goods. If damages and losses are reported after this period goods will be assumed missing or damaged by you, the hirer, and charges will be made for replacement as above.
21) Details taken at time of booking will be kept on file and will be used to recover any costs remaining unpaid including cancellation of booking and damaged goods.
22) We will not be held responsible for any circumstances that may occur to prevent us from carrying out this contract. If this should happen you will be notified and refunded in full. Compensation will not be due and under no circumstances will the owner’s liability exceed the invoice value of hired goods for any reason.
By Making a booking and paying your deposit to Laceys Event Services you are agreeing to all of the above Terms and Conditions
By accepting this contract you are agreeing to be legally bound by this contract. If you do not agree to be legally bound by this contract then you have 7 days from the date of contract to cancel your order. To cancel your order we must be notified by post or email to the below details only and you must have received an acknowledgment from Laceys Event Services. By acknowledgment you will receive a refund of your deposit and a written receipt. Bookings made where delivery is required within the next 21 days are agreeing that no cancellation period is permitted.
1) All equipment remains the property of Laceys Event Service (LES)
2) During the period of hire, The Hirer(person named on contract) shall be solely responsible for the hired goods and insuring the goods.
3) LES shall not be responsible for injury or damage to persons or property howsoever sustained arising from our goods under hire.
4) The contract for the hire of goods is between LES and the hirer, not the venue unless goods are being hired directly by the venue. It is the Hirers responsibility to ensure that the venue is clearly instructed so that the terms and conditions are met. LES will charge the Hirer for any costs due to terms and conditions being broken. It is then the responsibility of the Hirer to reclaim any of these costs from the venue if the venue was at fault.
5) A Refundable Security Deposit is payable in addition to the hire charges, to cover shortages and damages to hired goods.
6) Shortages and damages to hired goods will be charged at full replacement value inclusive of VAT and delivery to LES. No substitute item will be accepted by LES.
7) LES will inform The Hirer within 30 days, in writing of any damages and costs concerning any of the Hired Goods. An invoice will be sent outlining amount of damage and costs exceeding the Security Deposit, this must be settled within 14 days of issue or further charges will be incurred to the hirer.
8) The Security Deposit, minus any deductions for loss or damage will be returned within 30 days of Hire date.
9) In the event of shortages or damage The Hirer shall notify LES within 24 hours. If the Hirer fails to do this, The Goods will be deemed to be delivered in correct condition.
10) Goods must be ready for collection at the agreed location at the correct date and time. A charge is made for an aborted delivery/collection by the courier and LES where the venue/hirer/customer is at fault.
11) Goods must be packed in the boxes they were delivered in. If there is more than one box, the items should be divided equally between the boxes to stay within specific Courier weight limits. Charges made by Courier for incorrect weights will be deducted from the Security Deposit.
12) Charges will be made for any goods left in plastic bags.
13) Charges will be made for any damaged goods including goods that have been dragged on the floor, ground in earth stains, burns, holes, rips and tears, candle wax, grease or deep staining.
14) Only non-drip, smoke-free, non-toxic candles should be used with the candelabra. Charges will be made for any candelabra returned damaged, dented, permanently tarnished or heavily covered in melted wax. Charges will also be made for replacement boxes. Replacement of goods is charged at cost of goods plus VAT and delivery.
15) Damaged goods remain the property of LES
16) If goods are not returned at the end of the agreed hire period LES retain the right to charge for:
16a) The cost of replacement goods to honour any bookings where the goods are required.
16b) the cost of replacement goods where hired items are permanently not returned.
16c) an additional hire period, charged at the cost of hire per item per week or part week. E.G. If 50 chair covers have been hired at £2.75 each, the additional weekly / part weekly charge will be £2.75 x 50 = £137.50 per week or part week.
16d) Additional courier collections charged at actual courier cost.
17) All replacement goods will be charged at the cost of goods including VAT and delivery. Invoices must be settled within 14 days or additional charges will be added for late payment as you will be preventing us from ordering stock for somebody else’s event.
18) Goods that are to be collected and returned by the hirer must be collected and returned to the agreed office on the agreed dates otherwise charges will be made as stated in points 16a, 16b, 16c, 16d and 17.
19) Cancellation will result in the forfeit of the deposit and any monies paid.
20) Any problems with orders including missing, damaged and incorrect stock must be notified to us in writing within 24 hours of receipt of goods. If damages and losses are reported after this period goods will be assumed missing or damaged by you, the hirer, and charges will be made for replacement as above.
21) Details taken at time of booking will be kept on file and will be used to recover any costs remaining unpaid including cancellation of booking and damaged goods.
22) We will not be held responsible for any circumstances that may occur to prevent us from carrying out this contract. If this should happen you will be notified and refunded in full. Compensation will not be due and under no circumstances will the owner’s liability exceed the invoice value of hired goods for any reason.
By Making a booking and paying your deposit to Laceys Event Services you are agreeing to all of the above Terms and Conditions
By accepting this contract you are agreeing to be legally bound by this contract. If you do not agree to be legally bound by this contract then you have 7 days from the date of contract to cancel your order. To cancel your order we must be notified by post or email to the below details only and you must have received an acknowledgment from Laceys Event Services. By acknowledgment you will receive a refund of your deposit and a written receipt. Bookings made where delivery is required within the next 21 days are agreeing that no cancellation period is permitted.
Laceys Event Services (c) All Rights Reserved 2004-2011